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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Tanguay

April 1, 2026

5  out of  5
rating by James Tanguay
"Very happy with state farm. I got better insurance at a cheaper rate. Alejandro is a pleasure to work with im glad to be in the family."
We responded:
"Love it James! When we help people obtain proper coverage for their insurance and save them money, that is a home run! We are here to help you grow your wealth as well; just reach out for more info. Thanks for your business and welcome to the Brian Booth State Farm family! "
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Almir Pjetrovic

March 27, 2026

1  out of  5
rating by Almir Pjetrovic
"I was disappointed with Brian Booth and Brandon's choice at the State Farm agency in Vernon. Sending me a text . As a student father, business owner in the town of Vernon, and reliable provider for my family, I've spent years paying my premiums on time and was even willing to pay in full for the whole year upfront. Despite that, they dropped my policy right after I filed a legitimate claim that was clearly part of my coverage. I did not even have to . I wanted to use my insurance because all you do is take take take. I look back it was not even worth it. Im not a professional insurance guy. Anyways, My original agent had always treated us better took great care of my father and provided excellent service, but after are agent passed away, the level of care and support changed significantly. This has left me spending a lot of time and effort trying to secure new insurance coverage. In my field of work, I take great pride when someone calls for help. I would never abandon someone in need especially when they have been great customers for years. I do understand what word of mouth means in a local community. I always prefer to give the local towns my business first whenever possible. I truly hope others have a much better experience than I did. I can not replay to the comment you made, dose not give me a option. so I wana do it this way. 1st off your replay is not genuine its AI. I can tell its Ai. Also iv been with state farm for 20 years . 6 months with your office becuase my agent died and my file came to your office ... besides if you could have you would have not paid but you had to. Then you, texted me like we have T time and its a friendly reminder. To arrive on time . With incomplete text message. So yeah you do deserve a 1 star. being a corporate state farm you lack proper communication skills. Like a detailed email or letter. I still have no idea what you are talking about. BTW adding ADP is not worth the savings actually the way you advertised it as a savings if you calculate its a extra 600 dollars a year."
We responded:
"Hi Almir, We’re sorry you’re disappointed with the non-renewal decision. Our office supported you throughout the claim process and remained available to you every step of the way. When State Farm’s underwriting team decided not to renew the policy due to a $24,000 claim within six months of the policy start date, we contacted you as soon as we learned—before the official letter was even mailed—so we could explain what was happening and help you explore other coverage options if needed. Other insurance companies would not have done that and just mailed you a letter. To reach our customers we utilize calls, text, and email. Since you replied back to us by text, we continued the conversation that way to communicate as quickly as possible and to respect your preference. We understand your frustration with the non-renewal decision, but that decision is made at the corporate underwriting level—not by our local office. We truly believe the service and support we provided does not align with a 1-star rating."
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Jamieson Hoyt

March 26, 2026

5  out of  5
rating by Jamieson Hoyt
"Speaking with Joshua Smith about our insurance needs today was a very pleasant experience. Josh was personable, knowledgeable and extremely pleasant. He answered all questions and worked quickly to provide us with great quotes. We’re happy to recommend Josh to our family and friends."
We responded:
"Jamieson, thanks for sharing. We thoroughly enjoy bringing our clients a different level of service, protection, and personal guidance. Brian Booth State Farm is your one stop shop for all your insurance and retirement needs. Thank you for your business!"
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Ron

March 26, 2026

5  out of  5
rating by Ron
"Brandon was so professional and very knowledgeable about the my insurance needs. Would highly recommend Brandon for your insurance needs!"
We responded:
"Ron, thank you for taking the time to leave such a great review. We truly enjoy getting to know our clients and their specific needs—so as your personal risk advisor, we can make the best recommendations and provide the right solutions. Thank you for your business!"
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rosalind batist

March 26, 2026

5  out of  5
rating by rosalind batist
"Oh my God they were amazing and took their time and gave me what I've been looking for and what I wasn't looking for I recommend everyone to go here and trust them with your insurance they are so honest and if you don't know something believe me they're going to make sure you leave there with everything you need"
We responded:
"Rosalind, thank you for the amazing review! We are so happy we had the opportunity to discuss your coverage. We don't just insure things - we protect families and income! Welcome to the Brian Booth State Farm family. "
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Linda G

March 25, 2026

5  out of  5
rating by Linda G
"So far I really like what they have to offer. Instead of tracking your phone they actually track your car. No extra billing fees."
We responded:
"Awesome, thanks Linda! We are happy to have you as a customer of Brian Booth State Farm and to have the opportunity to protect everything you worked hard for, and assist in helping you continue to grow your financial future!"
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Eric Rooks

March 20, 2026

5  out of  5
rating by Eric Rooks
"He was extremely helpful, courteous, informative, and professional. I could not have navigated the procedure without his assistance. HR got this particular hire right. He should train all incoming staff."
We responded:
"Thanks, Eric! Brandon is amazing with our customers and truly exemplifies the concierge experience we offer here at Brian Booth State Farm! Thank you for trusting us with your insurance needs and for your business!"
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Tali Rey

March 19, 2026

5  out of  5
rating by Tali Rey
"I am so pleased with the services I got from Robert at the Vernon office. Robert is so knowledgeable, has such a great vibe and radiates such positive energy. Usually going into an insurance office I feel like I never truly understand the information being relayed, but with Robert it was completely different. He was precise, clear and simplified any information I had doubts about which gave me the confidence in proceeding with the services. Thank you so much Robert. I hope you’re being compensated for your professionalism, carisma and incredible work ethic."
We responded:
"Phenomenal review, thanks Tali! This is exactly the vibe and experience we want our clients to have. Insurance and saving for your financial future can be both confusing and overwhelming. That's where our professional assistance is here to make life easier and empower our clients with knowledge and confidence. "
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Chelsea Shea

March 19, 2026

5  out of  5
rating by Chelsea Shea
"Very fast response and answered all questions to get everything started immediately!"
We responded:
"Thanks for the great review, Chelsea! We are happy to have you part of the Brian Booth State Farm family. We are your risk advisors ready to protect your family from the things that can go wrong, while also helping your family grow their financial future. "
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Ingrida Baram

March 10, 2026

5  out of  5
rating by Ingrida Baram
"Rob's the best when you call in ask for him! He deserves a raise!"
We responded:
"Welcome to Vernon and Brian Booth State Farm, Ingrida! We're thrilled to have you with us. Our goal is to help you live life confidently by protecting you from accidents, illness, and lawsuits, while also supporting your financial growth. As a one-stop shop, we’re here to assist you in many ways. Thank you for choosing us!"
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Lindsay White

March 10, 2026

5  out of  5
rating by Lindsay White
"I enjoyed working with Kristine Schreindorfer, who was very responsive and helpful in answering questions and updating my car insurance."
We responded:
"Thanks Lindsay! We appreciate your loyalty. So glad we were able to assist with auto insurance for your new vehicle...exciting! We love helping our clients protect what they have and help grow what they haven't yet. When you are ready to chat about saving for your financial future, reach out! "
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elsy Love

March 10, 2026

5  out of  5
rating by elsy Love
"Una persona muy amable, servicial, me gusto la atencion dada y el buen precio se los recomiendo"
We responded:
"Elsy, gracias por tu maravillosa reseña. Nos complace que hayas elegido nuestra oficina y seguiremos ayudándote a protegerte de las incertidumbres de la vida. Estamos aquí para ayudarte a construir tu futuro financiero. Contáctanos para más detalles. - Brian Booth State Farm"
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Michael Picozzi

March 9, 2026

5  out of  5
rating by Michael Picozzi
"After over 15 years of working with a fantastic private insurance agency, Michelson Insurance Agency out of North Haven I was forced to switch due to adopting a dog on the "list". Michelson said State Farm accepts dogs. So I reluctantly switched. Rob and his team have been great to work with and give me the same kind of experience I had with the private broker. If you are in my situation I would definitely recommend Rob, and the team at Brian Booth State Farm."
We responded:
"Thank you, Michael! While most home insurance companies discriminate based on dog breeds when providing coverage, State Farm does not. Despite being a large, well-known brand, we pride ourselves on delivering personalized service to every client. We are your personal risk advisor and we make sure accidents, lawsuits, illness, or death don’t financially destroy the people we work with. We truly appreciate your continued loyalty and are excited to have you as part of the Brian Booth State Farm family!"
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Rajesh Selvaraju

March 7, 2026

5  out of  5
rating by Rajesh Selvaraju
"Kristine is simply awesome and provides all assistance needed on time!!"
We responded:
"Thanks, Rajesh! Kristine is amazing and it's great to see a stellar review for her and our office. Thanks for your business and remember at Brian Booth State Farm we are more then just insurance providers. It's our mission to help people safeguard what they've built and nurture what they are still growing. I personally specialize in crafting Family Capital Plans. Reach out for more info @ brian@brianboothinsurance.com "
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Tricia Thorpe

March 6, 2026

5  out of  5
rating by Tricia Thorpe
"Mike was a pleasure to work with and he helped me get a better rate. He even took the time to work around my busy schedule. Absolute best. Thanks Mike"
We responded:
"Thanks, Tricia! We make sure accidents, lawsuits, illness, or death don’t financially destroy the people we work with. So glad you gave us the opportunity to be your trusted advisors! "
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Glenn Duch

March 5, 2026

5  out of  5
rating by Glenn Duch
"We worked with Michael Burnham and he was exceptional. Very pleasant, courteous, knowledgeable and professional. He saved us money bundling our auto, home, umbrella and personal articles (PAP) coverage request policies. I highly recommend State Farm to anyone looking for insurance."
We responded:
"Fantastic! Thanks for sharing Glenn. We appreciate your business and are looking forward to helping you preserve what you have worked hard to build. Welcome to the Brian Booth State Farm family!"
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Christina Rodriguez

March 4, 2026

5  out of  5
rating by Christina Rodriguez
"Anything I need he always there would recommend Brian Booth for what ever insurance help you need his number 1 for me Thank you Brian"
We responded:
"Thank you Christina, we are glad to have you back in CT! My amazing team has been able to work together and help you in many ways and I love hearing that!"
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leea Lindsey

March 4, 2026

5  out of  5
rating by leea Lindsey
"Excellent customer service, walked me through the whole process. Explained it 100% , saved me 100 of dollars"
We responded:
"Thanks Leea! We appreciate your business and were delighted to save you so much on your home & auto insurance! We are also delighted to help people protect what they’ve built and grow what they haven’t yet!"
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Jason Thomas

February 27, 2026

5  out of  5
rating by Jason Thomas
"Micheal burnham,saved my life today by bundling my home and auto payments!!"
We responded:
"Love the review! Besides saving people money we want to make sure everyone is protected properly with the right insurance plan, so we can be a best friend on someone’s worst day"
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Marcus Krouch

February 24, 2026

5  out of  5
rating by Marcus Krouch
"Micheal was amazing. Had a very calming voice and demeanor. He was very helpful."
We responded:
"Fantastic! Thank you for sharing and so happy you are a part of the Brian Booth State Farm family! "
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Stephanie “Shorty” Samela

February 17, 2026

5  out of  5
rating by Stephanie “Shorty” Samela
"Rob is my new agent. Hands down the best agent. Better than Jake from state farm. Rob needs to be the new and improved Jake Thank you so much and he deserves a major raise. He goes above and beyond. Thank you Rob"
We responded:
"Fantastic review, Stephanie! I love your sense of humor. Thank you for choosing Brian Booth State Farm for all your insurance needs!"
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Marjani Johnson

February 16, 2026

5  out of  5
rating by Marjani Johnson
"Brian was incredibly kind and helpful. I now have a policy that has saved me almost $100"
We responded:
"Thanks, Marjani! We love saving people lots of money on their insurance and knowing they will have an amazing experience with our office! Welcome to the Brian Booth State Farm family! "
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Rod

February 10, 2026

5  out of  5
rating by Rod
"Stop calling 1800 numbers and start talking to real people, and when you do, call my man Michael Burnham. Cant recommend enough, i am happy to be a part of State Farm Fam."
We responded:
"Thanks, Rod! I think there is tremendous value in having a local Agent and team that is available to assist in many ways. Who enjoys waiting on hold for a call center or battling with computerized prompts to accomplish something that should be simple. With State Farm you get to leverage both digital and human resources. This is insurance done right! "
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Wanda Rosado

February 6, 2026

5  out of  5
rating by Wanda Rosado
"Came in for a copy of my insurance card...Josh greeted me at the new office (which by the way looks great!!) and Kristine helped me....she went above and beyond...both she and Josh were respectful knowledgeable and friendly....keep up the great work."
We responded:
"Wanda, thank you for acknowledging Josh and Kristine. We’re delighted to support wonderful people like you. I’m glad you had the chance to visit our new office and enjoyed the experience. We truly appreciate your business!"
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Gary Flowers

February 5, 2026

5  out of  5
rating by Gary Flowers
"Kristine was very helpful. she was very patient and reassuring, with her help i was able to complete everything i needed to"
We responded:
"That's wonderful, Gary. Thank you for sharing. Personalized service can be rare with many companies nowadays. We take pride in providing individualized attention and ensuring our customers never have to interact with bots or impersonal communication."